Last Updated: February 10, 2026
This Refund Policy explains how refunds work for SorionAI subscriptions.
We offer a 30-day money-back guarantee for new subscriptions. If you are not satisfied with the Service within the first 30 days after your initial purchase, you may request a full refund.
To request a refund, contact Paddle Buyer Support or email us at support@sorionai.com.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Refund requests made after 30 days may be reviewed on a case-by-case basis.
Legal entity: SorionAI Ltd (Company No. 17008602)
Registered office: 61, Bridge Street, Kington, HR5 3DJ, United Kingdom
Email: legal@sorionai.com
Support: support@sorionai.com